Most Insurance Plans Accepted

For Urgent Care and Workers Compensation, we are in network with over 50+ insurance companies, including Medicare and Tricare!

Please call one of our insurance verification specialists at 818-997-7711 to answer any questions about your insurance.

We encourage you to take a picture of the front and back sides of your health insurance card and send it to us as an attachment via our Klara communication software tool.

Billing Questions

Healthline Billing staff is here to help. If you have any questions regarding your bill, please call 818-997-7711 or contact our billing department directly via the Klara widget.

Don’t Have Insurance?

No Problem! At Healthline Medical Group, your health matters to us and we will do everything we can to get you the best medical care you need at the lowest cost possible.

Payment is due at the time of service: For patients without insurance, payment is due at time of service. Copays and balances are expected at time of service. After 90 days, outstanding balances will be referred to a collection process and a $25 collections fee will be applied to the balance.

Patient Financial Responsibility Statement

Billed services not covered by insurance are the insured’s responsibility. Delays with insurance processing occur when correct insurance information is not provided in a timely manner. Such delays may also result in insurance not covering care. Whenever insurance denies payment for a service, it is your responsibility to cover the charges.

There is a $35.00 return check fee, and future payments must be rendered by means other than a check.

Final Reminder

Please note that payment collected at the time of service may not reflect the full patient responsibility after insurance. Our office is not responsible for any limitations in coverage that may be included in your plan. Should your health plan deny claims for any of the above reasons, you will then become responsible for the bill. It is the responsibility of the patient to pay denied amounts in full. We advise our patients to understand their insurance benefits and review explanation of benefits and patient billing statements carefully. If you feel there has been an error, always contact the appropriate party with questions within a timely manner.

Raquel Castrellon, Billing and Collections Manager, 818-997-7711 Ext. 152

Rob Yacapin, Billing Dept. Associate/IT Dept. Supervisor, 818-997-7711 Ext. 134